I am doing BCA in distance from Bharathiar University.I am a direct second year student (Joined after Diploma).Recently 2nd year semester exams were held on Dec 2021 and Jan 2022. During exam fees payment, 1st year papers were automatically marked tried unmarking it but it didn't work.So, mailed a complaint immediately after payment for refund attaching the screenshot in Bharathiar University.But, I didn't get any reply.Tried calling them several times but no answer.Only once they attended the call and even before completing my query they said refund not possible.I was about to ask whether I should 1st year papers too because I didn't get any book for that.Now, as the results are released my marksheet is included with 1st year papers also.I need to remove those papers from my marksheet as I m a direct second year student.There is no response in mails and calls.Dont know whom to approach regarding this issue.
Kindly look into it and do the needful.
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