Bharathiar University — Complaint against my university

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Respected Sir/Madam,
Hi ...Im from erode. I have done my Under graduation in Bachelor of commerce with computer application in nandha arts and science college Erode by 2019. Its comes under Bharathiar University control. Its been 3 years 4 months (04 Oct 2022) as i completed my ug degree. But my college still not provide degree certificate. I asked my college but there was no response from them. Its my dream to get degree because im the first degree holder of my family. Please take any step on this issue ... because it affects students future and career as you know. I hope you may take any stop on this issue without mention my personal details. thank you.