Bharatmatrimony — Paid service- overcharging and not refunding | |||||
The company is really not honoring its promises.I was approached by one execeutive of the company for renewal of my service(ID B1647853) to classic advantage. She provided me the link for classic advantage with discounts as promised. But when I made the payment of rs 4499 I was subscribed to some other package for 3 months as against 6 months that was showing. I immediately too up the matter with the lady who said sir we will refund the amount but you have to repay. I did that. But this time I was charged much more and again for a different package. I was supposed to pay 4200 but they deducted 6200. When I again contacted them they said, sir we will refund your 6200 and adjust the previous payment made. This happened on March 19, 2017. They had sent me confirmation e-mail also but till the on April 07, 2017 no such refund has happened. EVerytime I am asking them they are asking for more time. Is the the state of customer service this company offers? This is sheer cheating and should be stopped.I want my refund back. my contact no is [protected] ([protected]@gmail.com) Was this information helpful? | |||||
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