| Address: | ABC Towers Plot No 170 Kavuri Hills Block B of Gyttala Begumpet SeriLingampally Circle Ranga Reddy Hyderabad Telangana | | Website: | bharatpe.com |
Dear Sir or Madam,
I am writing to inform you that I, a resident of Hyderabad, currently hold a bharat pe loan issued by your esteemed bank. I wish to bring to your attention the matter of your collection team's persistent and unyielding behavior towards me despite being informed about my current financial situation and the reasons for payment delays on my end. Your agents have been making abusive calls at odd hours and even Calling to my Oldage Mother, Relatives & Friends from my contacts without any prior notice or identification cards/authorization letters from you.
Attached herewith is a recording of one such conversation with Mr. Sai Kiran & Raja Ramesh who called me from [protected], [protected] and other numbers. The call was characterized by continuous shouting and verbal abuse directed at me throughout its duration; this constitutes creditor harassment which has caused great inconvenience not only to myself but also to my Mother, family members & who have been subjected to similar treatment whenever they were found in proximity of my contacts. They clearely saying that BharatPe had given all my contacts & details to Harrase for repayments.
It is important for you to note that such activities are in clear violation of RBI guidelines regarding creditor harassment; therefore, strict actions will be taken against your agents should these behaviors continue unabatedly. I implore you thusly: kindly investigate this matter immediately and take necessary steps towards ending this unwarranted harassment activity as soon as possible lest legal action may become unavoidable.
Note: It must be brought up here that your agents called multiple times not only my native house but also those belonging to other relatives where they misbehaved with them using abusive language causing mental torture and stress especially for elderly Mother.
Sincerely,
K Naresh.
[protected],
Hyderabad.
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