[Resolved]  Big Bazaar — American Tourister Trolley Bag _ Damaged Bag supplied

During 26 October 2014 we have bought 2 no's of Trolley Bag(American Tourister Velocity Expandable Cabin Luggage) from Big Bazar (@ 50% Offer) _ Hosur, Tamil Nadu for each cost _3325INR... We took this trolley bag Abroad visit for a Month period, During the single travel to Abroad, both of our Bag lock got jammed (Broken and struck)...It was very worst experience for both o[censored]s even with branded American Tourister Trolley Bag bought in Big Bazzar. We would like to know, how in a single trip the both of our trolley bags even with single travel the lock can damage. After reaching home a few days later, have realized that one corner of a trolley was also damaged.. When returned back to India, We have approached Big Bazar showroom_ Hosur where we bought? Their response is that, you are getting offered product that's why it is get problem. So that we presume what ever you are selling in offer prize it will give the problem in future or it is a problematic products. If you know already, it is problematic product, Then why you are selling to us and making trouble and wasting our time. This created dissatisfaction for us and really we are very upset ... I really wonder why I spend such huge amount from a reputed dealer not a street seller? I would like to know, what you are going to do for our frustration...