Big Bazaar — Blatant Cheating in Over Invoicing and Fraudulent Discount Signage

Address:

Chennai, Tamil Nadu

Hi, Request all people who read this post to check your bill against the MRP or promised discount on offer signage, I'm sure you will realize how brazenly Big Bazaar is cheating us of our hard earned money.

Day before yesterday I bought two cans of Real Juice with offer signage claiming INR 161 for two together for select flavours. I selected the flavours mentioned. My bill should therefore show 161 but it showed 178. I was shocked, I asked the staff, they had no clue. The staff asked to go online and register the compliant, this felt extremely criminal to me, as Big Bazaar fraudulently overcharged me in the garb of discount. I had already paid by credit card. I then asked the staff to ask the store manager to see me immediately, as needed an explanation. No headway but utter incompetent behaviour and pleading to let go or over look.

Then the staff made a hugely insulting gesture offering a couple of coins, which was so infuriating for me as my intention was to understand the problem, rightful apologies and remedial action.

But I'm so hurt and disillusioned by there cheating and incompetent system and staff that I know seek compensation for such criminal harassment and they money they have stolen from me.

Anyway my friends were also getting their billing done in parallel aisle, they randomly checked three products and they were overcharged (more than MRP) for a product of Amul. And the signage discount offer on Cherry Shoe Polish and again like my case Real juice not honoured and charged more.

I have recorded video of the whole incident, and if I will release it and it will be extremely shameful for Big Bazaar to see it. I also have photographs of the bill, signage and products.

We had asked the staff to give us contact details of the store manager a hundred times, which they did not do. So we are forced to shame Big Bazaar on the internet. I will post the pics now but giving las chance I'm holding on the explosive videos for now.

Not to mention the staff had promised that they will contact us today and no body has contacted us. Also we have overpaid by our credit cards.

In the bill look for the item Real with amount of 178, which should be 161. I will ask my friends to also elaborate their compliant here.

Thanks, Yogi Kulwant Singh