[Resolved] Big Bazaar — Duplicate debit at Big Bazaar Counter
V
vhosa83
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
On saturday (June 14, 2014) I had used my debit card to make payment on items purchased at Big Bazaar (Bhayander West) outlet. When I checked my account balance today, my account has been debited twice for the purchase. It says Rs. 1, 865.65 has been debited from my account to make payment to FUTURE VALUE RETAIL LT?
Do you know why this happened? While making payment at the counter at the first time the connectivity was not there due to which the card was swiped again. I would have expected there to be only one activity however there is an extra debit.
Can you let me know what can be done to reverse the incorrect debit?
my contact detail is [protected] and ocntact address is [protected]@globeop.com
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Aug 14, 2020
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Hi,
Your grievance has reached us, we have taken note of this and have escalated the same to our team. They shall get in touch with you at the earliest .Write to us at [protected]@futuregroup.in if you should need any assistance.
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Your grievance has reached us, we have taken note of this and have escalated the same to our team. They shall get in touch with you at the earliest .Write to us at [protected]@futuregroup.in if you should need any assistance.
Regards,
Priya
Future Group