WE HAVE VISITED BIG BAZAAR, BHIWADI IN V-SQUARE MALL ON 31.05.2015 AND MADE PURCHASES VIDE CASH MEMO NO. 0017864, TILL NO. 8, NAENDRA DATED 31.05.2015 AT 19.49 FOR RS. 3010.68 AND PAID THROUGH CREDIT CARD.
WE HAVE CHECKED THE ITEM WHEN WE REACHED AT OUR HOME AND FOUND THAT AMOUNT CHARGED FOR 3 NOS. OF DISPOSABLE ASTD, WHILE WE HAVE PICKED TWO AND RECD QTY WAS ALSO 2
THUS THE PERSON HAS CHARGED EXTRA FOR 1 QTY.
WE HAVE TRIED TO CONTRACT AT PHONE NO.[protected], BUT NO RESPONSE RECD AT PHONE.
FROM:
NAVIN KUMAR SINGHAL
[protected]
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Aug 7, 2021
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Hi Mr. Navin,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for the billing issues you faced. Please be informed that our team has been notified about this issue and they shall get in touch with you soon. In case of any further assistance you can write to me at [protected]@futuregroup.in with your reference code- 95.
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Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for the billing issues you faced. Please be informed that our team has been notified about this issue and they shall get in touch with you soon. In case of any further assistance you can write to me at [protected]@futuregroup.in with your reference code- 95.
Regards,
Priya