Big Bazaar — Exchange Offer or Daylight-Robbery ?

Address:

Thiruvananthapuram, Kerala

Dear readers, please don't fall prey for their exchange offers. Its pure cheating. In the big flex hoarding they compare the exchange price with the local price (like 1 Kg of paper taken for Rs.50/- whereas the local shops would do this for Rs.12/-). So eventually when one reads this, get the idea that he is going to get Rs.50/- or something worth the same amount which can make his purchase something. Sounds reasonable till this point. In reality, what they give is useless discount coupons with a money tag Rs.50, which will be a sure burden or trap for the customer. To get any 'benefit' from these discount coupons the customer may need to purchase items work Rs.200 or Rs.400 (4 times or 8 times) depending upon the commodity selected from the store. I can't find any better word other than pure-day-light-robbery for this whole process. When asked the cashier why can't they give the clear instructions in the big posters, the guy saved himself by directing me to a customer care professional, who was equally useless as the former one, and pointed out they are doing this for the last 4 years. I was shocked to hear this, how can our customers tolerate this kind of cheating all these times !! To conclude, Big Bazaar looted my resources (in the form of some clothes) and gave me a promise (in the form of discount coupons which has 'Terms and Conditions' written in small letter in the paper back) that I can make any purchase with the exchange. Corporate lairs.