Big Bazaar / Future Bazaar / Future Retail — Big bazaar taking more price than mrp in lifebuoy complete 375g in bill no 38689 inv no 38689 date[protected] time 19:06:51 | |||
Sir, I am bigbazar profit club member and I used to purchase product from sealdah in every months. But most of time I trust bigbazar and I didnot check the billing. But today after after cumming to my home (4 km away from bigbazar) I have seen the bill and found the following... BILL NO 38689 INV NO 38689 DATE[protected] TIME 19:06:51 ITEM LIFEBUOY COMPLT 375g MRP 120/- BIGBAZAR TAKEN 145/ SO BIGBAZAR TAKE RS 25/ EXTRA THAN MRP. And now I think in previous bill which I have not checked, bigbagar or future group might take more money than MRP in the name of discount and sobche sostha offer. As a poor customer I am loosing money. So I feel I am being harassed and cheated by BIGBAZAR/Future Group. So I WILL INFORM THE TOTAL INCIDENT TO CONSUMER AFFAIRS FOR JUSTICE. SHIRSHENDU GHOSH [protected] Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group.
At the outset, let me apologize to you for the experience you had with our service. I assure you that we'll take this up seriously and resolve the issue at the earliest. We've escalated the matter but request you to allow us some time to get things in place. Thank you so much for your patience and cooperation. Please note your reference id 2178 for further communications at [protected]@futuregroup.in.
Regards,
Priya
Team Big Bazaar
Future Group