I went for a routine shopping to big bazaar situated in V3S mall east delhi, i faced some issue during billing which made me check my bill in detail at my home, during cross checking my bill i found they charged me over and above MRP of a product. i thing its a big issue legally, moreover no one checks bills when we shop from such a huge brand on the basis of trust . i have no idea how many times it would have happened with me or someone else .
how many other people would have been charged over and above MRP that day also . i had complained via online channel also but no one seems interested on such a huge issue . i know i have to go further now. pic is attached for reference .
thnx
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Greetings from Future Group, this is Priya.
We appreciate you for sharing your concerns with us and apologize for the inconvenience this has caused. Please note that our team is working on your issue. Request your patience in the interim.
Regards,
Priya
Team Big Bazaar
Future Group