[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Amount Charged Twice

Address:New Delhi, Delhi, 110085
Website:Big Bazaar

Hi,

I was going through my Bank statements today and I found that there is a transaction which debited twice against the same amount, and then i realized that on the afternoon of 10th Dec when I made the payment of 1119/- it was first declined. then the agent changed the swipe machine and i made the payment again and this time payment was successful.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Dec 13, 2016
Updated by gjeena
copy of bank statement
Verified Support
Dec 21, 2016
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Kindly write to [protected]@futuregroup.in with your contact number and store details. Our concerned team will get in touch with you.

Regards,
Priya
Future Group
Complaint comments 

Comments

Hi, I purchased inner wear but didn't even open the tag. Found it was damaged came immediately and asked the customer care. But they refused to change it. They r saying company policy. Not listening anything. If they pack damaged product and sell is consumer is responsible and bear the losses.
Dear Customer,

Apologies about this. Kindly write to [email protected] with your contact number and store details. Our concerned team will get in touch with you.

Regards,
Priya
Future Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information