[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — betraying the customers on free products

Address: Rajgarh Road, 781007

Sir/madam,
On 28 mar 2019 and 29 mar 2019, i purchased parle hide and seek biscuit in which parle digestive biscuit i repeat parle digestive biscuit costing rs 10/- was free. When i ask the free gift in the outer customer desk, he handed over me parle magix chocolate biscuit costing rs 5/- each.

2. We as an existing cutomer towards big bazar feels good evertime that if we have forgotton our free gifts we can take it on the other day. But providing the wrong products is not going good, i suppose.

My transaction last day details i. E. On 28 mar 2019 is invoice no. [protected] and
29 mar 2019 is [protected].

Please look into the matter.
Highly regretful.

Regards
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Apr 29, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

I am concerned to note this. Please share your contact number along with store details at [protected]@futuregroup.in, so that I can escalate this issue to the relevant team.

Regards,
Priya,
Future Group
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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