Big Bazaar / Futurebazaar / Future Retail / Hometown — Big Bazaar profit club membership Complaint

Address:

Pune

Dear Sir/Madam,

I bought Big Bazaar profit club membership card in the month of January -February 2022 and from March 2022 all Big Bazaar outlets started closing
Reliance smart point has replaced Big Bazaar, but this card is not working there, I had also talked to Big Bazaar customer care in the month of April 2022 and the Big Bazaar executive told me the money will be refunded to the source account, but till date I have not yet received money back.
Big Bazaar had done fraud with us.

I want my money back which is about Rs.10, 000/- (Ten Thousand )

Thanks
Regards
Shivam Kumar