[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — big fraud

Address:

560054

Recently i placed an online order and the order id is[protected]. It was in offer buy 1 get 2 free, so i was expecting all item will be delivered on same time but they didn't deliver. 1st item got delivered before 10 days of 2nd item and while delivering 2nd item came to know 3rd item is out of stock. So they canceled the 3rd item and told we will refund 1rs for 3rd item. As i paid 1 rs for 3rd. But for me it was total divided by 3. So i asked to give the item whenever it is available or give something else otherwise i would be in loss. They didn't agree and asked to cancel all item. Bcoz the item delivered in intervals so i had used the 1st item. So they were not ready to take back their item nor refund the amount. Why they posted the item which is not in stock? Is it good way to cheat the customer fbb have decided?