Big Bazaar / Futurebazaar / Future Retail / Hometown — brand factory online product update | |
Brand Factory — order 1 Review India kiranmaia on Nov 26, 2019Submit a Complaint Hi, I placed an order in branfactory online and i received wrong size and it's like old clothes so i want to return those, but they are not changing the status to 'delivered' still my order status is 'ordered'. Due to this i am not able to return the products and i contacted their support team more than 20 times till now and they didn't even responding properly. My order id: 91753 Placed date: jul 13, 2019, 10:12 am I am contacting them from past 4 months and they are not even responding and they are saying only one answer from 4 months that we are working and will let you know. It's been almost 5 months and still they didn't refunded my amount. Regards, Kiranmayi. Was this information helpful? | |
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Dec 08, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Kiranmayi, I am concerned to note this. Please share your Contact Number at [protected]@futuregroup.in so that I can take this up with the concerned team. Regards, Priya Future Group Dec 30, 2019 Updated by kiranmaia The email id shared by you not working and it's showing error. Check the below image.Please work on my issue and please refund my amount asap.  | |
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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