[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Central making customers fool by giving fake offers and road side goods at price of branded goods. | |||||
Hello I have purchased appearls on 08/01/2017 from your brand store - CENTRAL, nagpur. That day we went to sectect merchandise of the half amount of our total bill, but due to shortage we didnt got anything over there. And when we approched help desk they said they dont have stock now and as they get from HO they will give us a call to come and choose. Then i went there THRICE but everytime they said the same ( no stock) But till today[protected] we didnt got any call or message and we went to central and had a look over the mercandise which was of soo cheap quality and only 80-100 pcs in total (all variety and all sizes) . And almost 15 people where searching in it and funnily ALL OUT OF THEM WHERE YELLING THAT CENTRAL FOOLED THEM/US. None of your sales guy nor your customer care staff is intrested in answering when asked about giving soo cheap quality product. I hope you must have got almost 5-7 calls today evening from central nagpur regarding merchandise and services. IS FUTURE GROUP / CENTRAL TRYING TO FOOL ITS CUSTOMERS BY GIVING SOO WIERED, CHEAP, OUT DATED, ROAD SIDE merchandise ? We have asked at cash counter before paying for the apperals about the merchandise we will be getting and they have answered us that u will get a wide range to choose from . And funily when today we saw the stock we were surprised . Today your staff said that "this is the only stock we have and no more new stock is going to come ; take it or leave it". Is this the way to talk to a customer ? Really sorry to say but central staff is REAL HOPELESS nd WORST at present. I have already mailed twice to your customer care but there is no reply from central side. And merchandise coupoun will be valid till 30th jan 2017 only. And almost maximum ppl will loose their money. As YOU ARE JUST FOOLING US BY MISLEADING ADVERTISEMENTS AND GIVING CHEAP PRODUCTS. Kindly look into the matter nd let me know what to do or kindly reiumberce my money back. BILL DETAILS :- receipt no 0000308 total pay 24269.73 receipt no 0000207 total pay 764 Regards MAYANK RAMPURIA [protected] Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jan 29, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Mayank, Please be assured that our team is working on your issue and they shall get back to you soon. Regards, Priya Future Group | |||||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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