Big Bazaar / Futurebazaar / Future Retail / Hometown — Cheated to adding tax under non taxable item

Address:	700097
Website:	www.bigbazaar.com

I had purchased food item from food court from the Bigbazar, Salt Lake, Kolkata Branch dated on 06/05/16. the price of Dahibara - Rs. 46/- and Papri Chat of Rs. 40/- was mentioned in the display board of the food court area.When I got the bill the price of dahibara was same as mentioned in chart but Papri chat was priced rs. 52/- instead of 40/- rupees.I asked their billing person for the reason of mismatching the price they told me this item is excluded vat where as there is nowhere mentioned in invoice and display board regarding which food item is non taxable and taxable. Then I asked customer care desk is there food item is taxable or not???He answered me they do not charged vat in food.When I asked him to give the proper justification of the invoice where they charged vat in same category food item there is no mention tax part in the invoice. They practically cheated customers and make their invalid profit . Bigbazar the renowned brand is doing such fraud with their valuable customer, is really shameful.I am attaching the invoice for reference. We do not have any idea which product is included tax and which is not. We always do not check bill thoroughly every time and unseen this fraud things which is happening every time with so many people. Request you to take necessary action against my complaints.