Big Bazaar / Futurebazaar / Future Retail / Hometown — Complaining about amount got deducted but the order has not placed

Address:

Cuttack,Big Bazar

I had placed an order on Bizbazar app, and made the payment of rs -/500 on 7th May.

But the amount has been deducted without my order ID.I had checked there have no order placed in regards to my payment.

I need my money to be refunded back to my account.

Thanks,
SwadhinM