Big Bazaar / Futurebazaar / Future Retail / Hometown — Complaint against home town extra charges | |||
I had lodged a complaint to fix up my broken central table which was out of warranty. I was told that I will not have to pay any charges until any extra part of replacement required for this work and also, at the same time the polishing will be free for lifetime. The guy who came to fix this up charged me Rs 500 and when I called up the customer care they said that I had to pay this amount but they were not able to tell me that did they come to this amount. Also, now they are saying that I'll have to pay for polishing job as well. There is alot of miscommunication internally in Hometown people and they are asking for random charges. Please get this fixed and my money returned asap. Was this information helpful? | |||
|
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3868
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest
Regards,
Priya
Team Future Group