Big Bazaar / Futurebazaar / Future Retail / Hometown — Complaint regarding service of home town furniture
P
priya0307m
from Patna, Bihar
Address:
Ranchi, Jharkhand, 834001
I had purchased a dining table and a shoe rack worth rs32000 from hometown ranchi on 30th may 2016. I was assured that furniture will be delivered with 12 days from date of purchase. The products were delivered on 14th june 2016.
Again i was told that the furniture fittings will be done in next 48 hours. I was contacted by some person but since yesterday i have not heard from him. I called up on hometown customer care, big bazaar customer care and on the store also.. But i did not get any proper response. Please take necessary action
Was this information helpful?
No (0)
Yes (0)
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
1 Comment
Share
Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Dear Priya,
Greetings from Future Group. My name is Priya.
It usually takes 48 working hours for the installation to be completed post delivery of products. We regret the delay. Kindly help us with your order and contact details at [protected]@futuregroup.in. We will check with the team and get back to you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Future Group. My name is Priya.
It usually takes 48 working hours for the installation to be completed post delivery of products. We regret the delay. Kindly help us with your order and contact details at [protected]@futuregroup.in. We will check with the team and get back to you.
Regards,
Priya
Future Group Care