[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Employee of big bazaar

One employee named subhendu of west bengal asansol galaxy mall big bazaar is irritating me by texting me in whatsapp by taking the no from my details given to big bazaar... Do this kind of privecy is given by u... Really disappointed.. If this is ur standard then i would not have given my phone no to you... What a disgusting thing that the no filled up in the form is being taken by an employee and he is randomly texting me in whatsapp... Do you don't think that this is violation of rule... So i want that the employee named above should be punished otherwise i will be forced to inform police regarding this issue... Which will really be very bad for your image and goodwill... So think what you r going to do... That's all...
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Mar 6, 2017
Complaint marked as Resolved 
I have submitted my complain here few days ago and I am glad that today I had gone to big Bazaar and got to know that the employee has been thrown from the job... I am satisfied... Girls should be respected... When they are giving their no to any employee for recording any details then it doesnt means that the employee gets the leberty to text her.. cause they are giving their no to big Bazaar and not the employees...
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Koyel,

We are sorry about this and we would like to look into it. Request you to share your contact number at [protected]@futuregroup.in. We will take it up with the concerned.

Regards,
Priya
Future Group
Complaint comments 

Comments

There is one person for weight and measure of fruits and vegetables in mysore big bazaar who always mis behave, this time he crossed his limit. When we gave vegetables to him for weighing he threw it on floor after weighing instead of giving it to us or instead of keeping the vegetables on tabl, sometimes by knowingly he will put potatoes price tag for leafy things, he is irritating like anything. I got angry when he threw the vegetables on floor and i told him why r u misbehaving like this u donno to respect customer or what like after that also he didn't even say sorry to me or my mom, We are a regular and happy customer of big bazaar because of satisfactory service we were getting from big bazaar. But the shocking thing is, when we complain about this employee to the big bazaar manager of that branch he didn't even bother to listen our query and without listening to us he was telling rudely to his colleague "what is their problem check and send" . Now a days this is the kind of service we are getting from big bazaar mysore branch employees. Manager name is Mahesh and the person who is in weight and measure department of fruits and vegetables hiz name is SundarRaj. I donno whether this name they hav told is correct or not because the person sundarraj was not ready to tell his name and he was not showing his employee ID card to see the name but somehow I checked with other employee of big bazaar.
I will really appreciate if that employee will be trained on how to respect customer and if manager is resolving customer issues.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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