Big Bazaar / Futurebazaar / Future Retail / Hometown — Exchange / refund | |||
I have purchased clothes of Amount 1898/- on 24/04/2016, I want to exchange a trouser of Rs 899 and buy a trouser of Rs 999. But there is no availability of Rs 999 Pants of my waist size. Question : 1) The problem is Big bazaar want to give credit note to purchase any other item, but I want to buy another trouser of Rs 999, which is not available in the present big bazaar. NOTE: But the same pant is available in another branch Big bazaar(Same City), can I use credit note (given in X branch) in another branch (in Y branch), where my choice of pant is available ? 2) Is there any other option to get the refund of Rs 899 ? Most of the countries I lived refund back to customer satisfaction. Regards, Mallik Arjun Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. Can you please help us with the details of your credit note, the store address where you made the purchase and your contact number at [protected]@futuregroup.in. We will take this up with the concerned team and resolve this.
Regards,
Priya