Big Bazaar / Futurebazaar / Future Retail / Hometown — Existing status not showing of Big bazaar profit club card

Hi,
My name is. Chandrakala Tandale

I was joined bigbazar profit club card system. Amount paid Rs 5000 at bigbazar Pune Maharashtra Hinge wadi branch.
My membership card no. [protected]
I couldn't use this card due to covid 19 lockdown.
But now this card status is not available.
Pl. do needful for refund of my money.
Thanks sir
Chandrakala Tandale. Pune
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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