[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — expired offers still displayed | |||
Went to big bazaar located in express avenue chennai Totally unsatisfied with the customer service in that store this is not the first time If they are not willing to give any offer better it’s not displayed rather than insulting customers This time i was at this place around 8.05 p. M right in the entrance there was a trolley with bunch of products advertised as offer products wen v wer abt to bill for wich the queue we waited tuk about 15mins just to know the offer was expired (And it took around 15-20mins for the staff working in the customer desk to tell this) This isn’t really fair it maybe an excuse if i was shopping there early in the morning, the day was abt to end and the staffs weren’t even aware whether such things exist n they dint even care to remove it until we said. With all the exhaustion wen i was about to finish shopping groceries ended up getting literally nothing Bcoz the billing queues wer so much crowded wasn’t ready for the second round this is not how a customer is to be treated you are not giving anything free of cost so better ask your staffs to atleast resolve the issues asap Worst experience Definitely not gonna go to that place again or recommend anyone to visit too Nothin worth other than waste of time Was this information helpful? | |||
Sep 3, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Aug 03, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, I am concerned to note this. Please share your Contact Number at [protected]@futuregroup.in so that our team can assist you better. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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