Address: | Gurgaon, Haryana, 122001 | Website: | futuregroup |
An extremely frustrated customer. Who says customer is god! Give me a break
1) queen size bed plus side table ordered received after twenty days that again after repeated calls.
2) installer informed about faulty part. Reordered - delivered after seven days.
3) faulty part delivered again - reordered
4) no update on part so called customer care - assured to callback in 24 hours - no call received.
5) called again and assured to call back in half an hour - no call
6) called again and xyz is looking into it and no confirmation yet.
In all above episodes i called customer care all the time and made nearly 50 calls till date instead of hometown calling me. (Customer service what they call) 2 months passed and counting...
Table not assembled yet - i am sure it will one day :) Was this information helpful? |
Please help us with your order and contact details at [protected]@futuregroup.in. We will take this up.
Regards,
Priya