Long since following up for the cashback of Rs.1100 for loading Rs.10000 but cashback not being credited
FP & BBPC offer showing on future pay app on 30-7 after midnight
7-8-21 talked Gurcharan and was promised that refund of Rs.10000 would be processed to source card account within 24 hours
I had loaded my wallet on 31-7-21 morning with Rs.10000 to get Rs.11100 seeing the offer after midnight on the app but never got the additional Rs.1100 so had complained to future pay on 3-8-21 to refund to my source account via BB[protected] and was told that it would be done but today is 11-9-21 but I don’t find anything was done.Please either get refund processed to my source account or get Rs. 1100 added since Rs.10000 is not a small amount to be added.I would like to avail future offers.
5-9 talked to helpline.30-8 Pradeep Choudhury Futurepay helpline[protected]FP wallet)
Big bazaar helpline [protected] (Disha on 5-9)
Talks cover not less than 30 minutes extend Upto 1 1/2 hours sometimes
Today talked to Jagjeet and again was told by him and senior executive Sahil that the resolution would be done but I have my doubts since it is the same thing told to me everytime since last 45 days.Lots of complaints were made through FP app too but the same reply attached herewith is received everytime.Can anybody wait for so long?
We hold 4 BBPC cards since 2010 and are old and privileged customers still this is the response.The wallet offers are being offered again and again but these people won’t listen to my request.Had I deposited my money into bank woukd have got atleast 2.5% in savings but these people won’t understand.
Future group needs of follow up with no results at all.
My FP wallet is linked to my BBPC card still the story.
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