[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Fraud card scheme

Address:

Ghaziabad, Uttar Pradesh, 201001

This is bring in to your kind notice. The fraud scheme by future group. My card number is [protected] which is a part of savings club members of card scheme by paying 1000 rs you become member of this scheme and you get 10 % discount s maximum purchase limit is 50000 per year. I bought dimple bowl set which was priced 399 rs bought 14 set which billed me rs 5600 hundred. Instead of deducting 5600 from my purchasing limit ie 50000, they deducted rs 15000 and said my purchasing limit is 35000 left. And when i call customer care they said we cant do any thing just ask the big bazaar from which card is issued i raised the matter their and. Said by mistake we did it. I did purchasing on 10 may. They said wait for 2 days and matter will be solved. After which on june 2 i went there again. They said please wait for some time mattter is in progress. I purchased again which was priced 999 and got discount of 10%. But again i got the message 1749 has been deducted from purchasing limit. Mean they delebrating doing it. Cheating innocent customers of their valueable time and money.