[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — future pay cash scam

Big bazaar scam

We have shopped in big bazaar at gurgaon location on 2nd of may 2018. At that time there was an offer of getting rs.500 cash in future pay's big bazaar wallet. We did receive a text message saying we are eligible and we will get credit of rs. 100 for next 5 months. Here is the text message that we have received on 2nd may:

"congrats! You are eligible for rs.500 cash in future pay's big bazaar wallet

Credit given as rs.100 starting 11-may'18 & on the 1st of every month from jun'18 till sep'18

Register on future pay before 6-may'18 to avail benefit.

Unused amount expires end of each month & is deducted. T&c

Download: smarturl. It/fpy

You saved rs 657.00 at big bazaar on 02-may.

Use future pay price match & get assured lowest prices every day. T&c.

Download: smarturl. It/fpay"

When i went to big bazaar today i. E. 27th june, they said you do not have rs. 100 credit and have asked me to contact the support team. I called the support number and provided them with all the details and they are asking me for the receipt to give me that benefit.

Who saves the receipt for so long? And if they would have told me when i shopped on 2nd may to save the receipt i would have. And when i received text message on both of my phone numbers that i will be receiving a credit of rs. 100 for next five months.
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Aug 1, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Rounak,

Sincere apologies for the inconvenience caused to you. Please share your contact number at [protected]@futuregroup.in so that I can take this up to our team.

Regards
Priya
Future Group
Complaint comments 

Comments

Sms kyc update of mobile phone fraudulently thru anydesk took mobile recharge thru credit card, copied cvv and otp and took Rs.60000/- on[protected], till today after compliant still no refund,

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information