[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — I'm complaining about customer service.eo
E
Eram Fatma
from Samastipur, Bihar
Apr 7, 2019
Address: New colony New Karimganj, Gaya, Bihar
Customer service was horrible. I had to wait for more than half an hour on the counter even after having fast bill desk i had to wait because of billing problem. And there was no good service given or any compensation to tlme. It has only harrased me and i need a strict action for this. The manager has also not responded very well for the bad service. He tells that it is not his problem it's digital problem but they should have check the printers and everything before customer comes. I don't know what do they get payment for if billing service is not good. I have never faced this much bad service in any sector. Even some of the staffs behaviour was not good accept one staff girl who was doing billing from starting. Manager behaviour was very much irresponsible.
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May 10, 2019
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Eram,
I am concerned to note this. Request you to share your contact number along with store format (Big Bazaar, Easyday) and store details at [protected]@futuregroup.in so that I can take this up with the concerned team.
Regards,
Priya
Future Group
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