[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — King Size Bed - pathetic Quality

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

I bought King size bed from home town and all i could say is - Worse furniture ever. The bed started to make noises from the 2nd week. Home town keep on sending someone to fix it but the fix is always temporary (Read 7 days). All i can advice for others who are planning to buy furniture from Home Town - guys DON'T. Spend 5grands extra but buy it from Home Centre or FAB India but not Future Group.
Also - the customer care number - they never respond.
Pathetic services.

I regret shopping from you!
Was this information helpful?
No (0)
Yes (0)
Mar 5, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Kritika,

We regret the bad experience with the product and service. Request you to write at [protected]@futuregroup.in with your contact number and the store details so that I can take it up with the team.

Regards,
Priya
Future Group
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information