Big Bazaar / Futurebazaar / Future Retail / Hometown — Lee cooper men's shirt charging mrp instead of providing 50% discount shown in dispaly

Address:

Hooghly, West Bengal, 712203

On 30/04/2016, i've purchased one lee cooper men's shirt showing 50% discount from serampore big bazaar (Hooghly, west bengal), but it charged rs. 1399 i.E. Full mrp instead of rs. 700 (After 50% discount). Bill no. Is 0002266, tr: 75474, ch: 185562. On that day, i've joined as a profit club member as i am a regular customer of big bazaar. Card no. Is [protected].

On 01.03.16 i have purchased one 1 litre pouch of f & p ghee from chennai big bazaar near pondy bazaar outlet. It was displayed that the price was rs. 358 though mrp was rs. 425. That is rs. 67 discount. But in bill it was charged rs. 425. I had told in counter about that and they told me to go to customer care sectio n. There they told that offer was gone. This is simply not expected from you as you have so much reputation. I was a regular customer of you but after this incident i have to think whether to go or not.

As it is happening in regular interval, so, i've to think whether to continue my profit club membership or not. If both amount i.E. Rs. 700 and rs. 67 are refunded then i'll think to continue my membership otherwise i've to surrender my profit club membership by compulsion.

Thank you

Sushmita mondal
[protected]/ [protected]