[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — misbehavior of the staff | |||
Hi i am harsh jha i had gone to do shopping on 1.10.2019. Suddenly while doing shopping i lost my mobile phone and i went to customer service and told them about that and that person on customer service ask my number. Then the phone was with him and he started shouting at me that why you irresponsible guys comes to our store, you don't know to keep your belongings. And then i and 5 to 6 customer started replying to him. Then he started asking for self attested id card xerox and phone papers are given at the time of purchase who the hell carry that with him. Then he started saying that don't come to our to destroy our brand name. After that i have provided them the xerox by traveling half km from shop and coming back. After that he told me not to come to us if you lost your belongings next time and if possible don't come to our mall to destroy our brand name. After that i have not to take anything from big bazar then i thought to see by complaining against him. I and my family are shopping from big bazar for 6to7 years now and we purchase everything grocery to clothes for puja and other occational event. Our family shift from one city to another very often. Yesterday was the worst which i never thought of. Not acceptable big bazar. I visited big bazar Metropolitan building, 7, jawaharlal nehru rd, esplanade, dharmatala, taltala, kolkata, west bengal 700013. Please take action on this. And if i ever see this i will stop shopping with you and i ever see him in that mall i will stop found shopping... I have posted that staff photo in your site Was this information helpful? | |||
Nov 10, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Harsh, We are extremely sorry about your experience at our store. Request you to share your Contact Number at [protected]@futuregroup.in so that I can take this up with the concerned team. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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