[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — misbehaviour of security staff at big bazaar, barasat west bengal

Address:

Jessor Road Barasat North 24 Parganas, 700124

To
The head
Big bazzar
Jessor road, barasat
North 24 parganas
West bengal

Sub: misbehaviour of security staff at big bazzar, barasat, west bengal

Dear sir,

Myself pankaj basu and my nephew arnab basu both entered at big bazzar, jessor road, barasat, north 24 parganas, west bengal on dated 15th august 2019 at 8.15 pm and come out at 8.35 pm without purchasing anything but a diary milk cadbary kept in my shirt pocket which cadbary has given my sister to my nephew before entering at big bazzar.

When i was coming out from big bazzar, the security person asked me the bill suddenly, and i shocked and asked, which bill? He told me the bill about cadbary which is kept in my pocket.
I was making him understand that it is not taking from your store, it has already kept in my pocket when i was entering at big bazzar but he started to speak manner less talk and also done very misbehave with me and converse with me very rudely in presence of my 7 years old nephew.

It is very prestigious matter for me as i am a regular customer and maximum staff knows me by face.

I informed to security incharge mr avijit pal, and he admired my matter and asked apology.
So i therefore request you to please look into the matter very seriously.

It is my request and suggestion that primary action should be taken by you which is mentioned below:

1. To be checked cc tv footage between 8.15 pm to 8.35 pm.
2. To be make strong checking when people entering at your store.
3. To be proved that cadbary was keeping in your store.
4. To be trained your security staff, how to converse with gentleman.
5. To be transfer from barasat big bazar store.

Thanks & regards
Pankaj basu