Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Modular kitchen installation delay

H B Singh

Address:

Lucknow, Uttar Pradesh, 226025

I booked a modular kitchen from Hometown Lucknow on 3 Aug 16. I was told that kitchen will be installed within 25-30 days but it is not done completely till today (16th oct). Some material of kitchen is not delivered and after complaining about the delay to the customer care and Hometown showroom where booking was finalised they say that material will be despatched soon. Same reply comes every time I call customer care and Showroom. I urgently need my kitchen as after a week there is opening of my new home.
- H B Singh ([protected])

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Nov 24, 2016

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Singh,

I've raised this with the concerned team and they will surely look into it. Please write at [protected]@futuregroup.in with your reference id 5361 for further communication.

Regards
Priya

Verified Support

Oct 24, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Singh,

I understand that the concerned team got in touch with you and the needful has been done.

Hope ticket id 5361is resolved as per your satisfaction.

Let me know in case you need any assistance in future by writing at [protected]@futuregroup.in. I'd be happy to help.

Regards,
Priya
Future Group