Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / Futurebazaar / Future Retail / Hometown — Money has been debited but order is not deliver

Karabip

from Hāora, West Bengal

Address:

Shop.bigbazar.com

Today (15.05.2021) I placed order at mid night but they do not placed my order that time, also deducted money from my account. Then in morning they placed my order and showed that order will deliver in between 8 am to 10 am. After 10 am I called customer care number[protected]. The customer care service said that they will deliver within next 2 hours . But they don't. Again I try to reach the customer care service but at this time the number remain busy. Even now. The call is not connecting . There is no cancel option. Please help me. I want my money back .

Order id :[protected]
Upi transaction id :[protected]
Date : 15.05.2021
Time : 12: 21

+11 photos

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

May 16, 2021

Updated by Karabip It's almost 2days passed but they still show that they deliver "today within 8 am to 10 am. I can't cancel my order or they initiate any cancellation or refund. Please help. I want my money back.

May 16, 2021

Updated by Karabip The customer care number remains busy all the time. Pls help me to bring my money back..

May 17, 2021

Updated by Karabip Still I don't get either the items or my money. Pls do something.

May 19, 2021

Updated by Karabip 5days passed still I don't get my ordered items, neither my money. This is too much. Pls help me.. please.

May 21, 2021

Updated by Karabip It's almost 6 days. Still don't receive the order. I think I will never get my money or the ordered products.