Big Bazaar / Futurebazaar / Future Retail / Hometown — Non-receipt of goods through free home delivery even after 48 hours | |||
As per food bazaar home delivery challan no. 251739 dated[protected] for free home delivery of goods worth rs. 2786.65 bought (Bill no. 2-80642) from big bazaar store located in diamond plaza in jessore road, kolkata (Site code - 2518) we have not received the goods even after 48 hours have elapsed. Upon contacting the helpline they have registered a complaint (No. 7091042 dated 10/06/2016) but are unable to tell us when we are likely to get the delivery. We also called up the store (Ph. No.[protected] the person who received the call at 12:10 p. M. Said the store manager was not available and that he would investigate the matter. Please ensure that we get our goods at the earliest and this promise of free home delivery should be replaced by paid home delivery if delivery can be effected faster. There is no point fooling customers who rely on the commitments of your staff. Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. we regret the inconvenience caused due to delay in delivery of products. Please note that your concern has been raised with our team. Kindly help us with your contact number at [protected]@futuregroup.in. We will take this up.
Regards,
Priya