Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — non refund o[censored]pi deduction

Manav1975

from Delhi, Delhi

Address:

BIG BAZAR, SENTRUM MALL, ASANSOL, Burdwan, West Bengal, 713304

I made a payment of rs. 903 through upi transaction no[protected] at big bazar, sentrum mall, asansol on 15.09.2019 at 11.55 am. But i was told that transaction was timed out and my deducted amount will be refunded automatically within 2 hours. Till date i have not received back my payment. I have approached concerned peoples at the said mall. Only thing they did is that they sent a mail to their head office at mumbai. But since then there is no update.

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Dec 4, 2019

Complaint marked as Resolved

After submission of complaint I got a phone call from the concerned store within 2 days that my refund has been initiated and will be credited within 7 working days. It was the same person who sent the mail regarding the issue to their head office. Amount was credited on 01-12-19. Thanks for your support.

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Manav,

I am concerned to note this.

Please share your Contact Number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group

Nov 29, 2019

Updated by Manav1975 Received an update from Store over telephone that refund has been initiated and will be credited within 7 to10 working days. Thanks for your support. Will wait for another 10 days.