Big Bazaar / Futurebazaar / Future Retail / Hometown — offer mentioned sugar + oil + atta 5kg - they mentioned in offer price around 575 to 650 (apx). but, they billed same normal selling price. | |||
Hello team Transaction done at 28-october-2018. Offer mentioned for sugar + oil + atta 5kg around apx 650-685 rupees. But, they billed same normal selling price. 5kg sugar charged price - 216 Oil charged price - 466 Atta charged price - 202 Additional details: Koryo: [protected] Dis items: 4 Tax invoice number: [protected] I did not check it out i trusted they are big brand. Then they would do correct billing. After i received home i checked it. I found there is mistake is happen done from big bazaar side. They in-charge told me to share the paytm or phonepe number to send around 170 rupees. I told them i will go to consumer court. I forget to complaint later. I called from my mobile number: 955158 — 5095 —[protected]. Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, Our team would like to investigate into the issue. Kindly help us by sharing your Contact Number and Bill Details (Tr No.: Till: Transaction Date: St Code:) at [protected]@futuregroup.in Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Good morning.
First Time - On 28th October 2018 at (approx) 9:40 PM. I went to big bazaar and seen that Offer Price Rs. 765 (For Items 5 Litre Gold Winner + 5 Kg Pillispury Atta + 5 Kg Harvest Sugar). We decided that it is good offer and purchased the same. At the time of billing section - we have asked the person did you deduct the offer price then he told the the price will deducted automatically. After we went to home and seen that there is mistake happened.
They charged in bill
GW SUNFLR OIL JR 51 RS. (465) - 1 LITRE (1 QTY)
PILSBURY ATTA PP 5KG RS (202) - 5KG (1 QTY)
GH DAILY SUGAR 5KG RS. (218_ - 5KG (1 QTY)
Total Cost Charged in Bill - 885 - Actual Offer Price is - 765 (120 Rupees Extra Charged).