Big Bazaar / Futurebazaar / Future Retail / Hometown — overcharging from big bazaar tonk road jaipur

Dear crm

Today i visited at your big bazar outlet tonk road jaipur. I purchased daily uses item and groceries. At the time of selection grocery item i saw your offer on display. As per my trust i gave all item for billing and after billing i was outing from your outlet than your gaurd check my all item, suddenly i saw your invoice than i soaked that you made invoice without offer and make invoice on mrp and more than mrp.
I stopped and i visited at your manager desk (Can see cctv camera recording, and save today recording for future) but there is no manager i request to person for meeting to manager but he denied me and he allowance on mike, a gentleman came there he take my few item and he said manager desk person for return amount in future pay wallet, few amount returned by you and after i checked invoice than i repeat shocked because now you got more amount from mrp.
I purchased a bandhani hing, in invoices you charge 240 rs. But on raper prices is shown low.
I request him for reducing amount for return in my wallet but he denied me and said me i can't help for this he cut hing from invoice but i asked to him for cutting than he sorry and gave me second computerised invoice but he did not refund me.

My question is that why are you overcharging from mrp?
And how many invoices generated from customer for overcharging

Please refund my all invoice amount because i lost my time and you gave me mentally disturbed so i lost also my bike key. Than i have to take taxi to go at home. Please give solution otherwise i have to go consumer forum against your outlet.

Pfa details of tax invoice number [protected]

And found image of overcharging.

Thanks and regards
Vishnu tiwari
[protected]
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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