[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — poor customer service and delayed billing | |||
This is to inform you that today i have been to big bazaar is sadan hyderabad branch and i had to wait for about one hour for billing, i went to one counter waited for half hour and they said system error is there go to next counter and after waiting for another half an hour in another row he too told there is system error Kindly look into the matter as there is no proper supervision and the billing agents are not capable of good communication Was this information helpful? | |||
Nov 14, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, Our team would like to look into this. Kindly help us by sharing your Contact Number and exact Store Details at [protected]@futuregroup.in Regards, Priya Future Group | |||
 2 Comments | |||
Comments
I was charged Rs 24 for the carry bag. I visited the shop on 26/9 in Gowel’s Mall, Kandivali East.
Reply
I ordered redmi 5a and the order got cancelled but i have not refund even after many months . I have called them a 1000 times and every time they say it will come but it doesnt . I ordered through their online department
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Oct 9, 2019
Verified Support
Dear Mr. Yash,
Kindly share your Contact Number and Order Details at [email protected] in order to assist you better.
Regards,
Priya
Future Group
Kindly share your Contact Number and Order Details at [email protected] in order to assist you better.
Regards,
Priya
Future Group
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083