I have purchased prestige hobtop 2 burner on 16/07/2018 with 2 year of warranty and for top glass life time warranty at the time of purchase there is no warranty card in the box i complained to sails person he promises that we are here to help us. Now i have some issue in the product and prestige wants warranty card or bill. I went to big bazaar gip noida where i purchased this and they said we have only one month data in our record. I show them my payment details and transaction number and date from my bank records but the totally refused.
Now what i do product is under warranty of 2 years and life time for glass top
Was this information helpful?
No (0)
Yes (0)
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Afsar,
I am concerned to note this. Please share your Contact Number and Bill Copy at [protected]@futuregroup.in so that I can take this up with the concerned team.
Regards,
Priya
Future Group
Oct 11, 2019
Updated by Afsar_ali My contact number is [protected] and email id is [protected]@gmail.com
I am attaching my bank's statement you can check the last transaction color in red i have paid in BIG BAZAAR GIP Mall Noida.
Please provide warranty card or bill for that transaction so that i can use the benefit of warranty.
Thank you
Oct 14, 2019
Updated by Afsar_ali what is the mean of this [protected] in [protected]@futuregroup.in email delivery got failed.
Add a Comment
Share
Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment