Big Bazaar / Futurebazaar / Future Retail / Hometown — Profit Club Amount Return

I have profit club card and balance of 9000 rs in my account, but from last 1 Yr not able to get any product from any store, as they closed store in our City Udaipur Rajasthan, Now this store taken by Reliance and they said i have to go Ahmedabad or Jaipur for Products. Visited Ahmedabad Store but they refused to Give any product against this Profit Club card, Tried from Online App but No. is now closed.

Suggest what to do now.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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same with me as well not able to claim my 4150 Big Bazar Gift Voucher and now its showing expire.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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