Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Quality of product in their own brand golden harvest

Garima Tripathi

Address:	Gurgaon, Haryana, 122011
Website:	www.bigbazaar.com

I have purchased Suji ( Golden Harvest) from Big Bazaar, Sohna Road, Gurgaon.

This is packaged in the month of July'2016 and claiming to OK till 6 months from date of packing.
Pic is attached for your reference so many MITE etc. are there in this sealed packet also the pic of Barcode send for you to confirmation that it is purchased for Big Bazaar itself.

Kindly take appropiate action to solve this issue.

Waiting for your response.

Thanks,
Shobhit Awasthi
[protected]

+2 photos

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Dec 6, 2016

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Shobhit,

We regret the bad experience you encountered.

Thank you for highlighting the issue.

I have raised this with the concerned team and they are looking into it.

Please write at [protected]@futuregroup.in with your reference ID:5551 for further communication.

Regards,
Priya
FutureGroup

Verified Support

Oct 30, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Shobhit,

I understand that the concerned team got in touch with you and assisted with the concerns raised.

Hope that ticket id 5551 is resolved as per your satisfaction.

Let me know in case you require any assistance in future by writing at [protected]@futuregroup.in.

Regards,
Priya
Future Group