[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Radcliffe 1 seater not yet delivered - delivery date was 02 Feb 2017 | |||
SO NO. : [protected] dated 14/01/017 CUST ID : [protected] The said item was booked the day it was announced at Virar West branch opposite Magnus Motors near Yazoo Park. The date of delivery was 2nd Feb 2017, then changed thrice approximately over the phone, to our surprise that the delivery is not yet affected. it was to be gifted to someone however thanks for your support. We don't think you want to deliver it and even we have lost our interest. kindly update us on the possible solution with a letter of apology in hard copy posted to us on the address registered on the bill. We do not understand why our case is taken so lightly and we have been facing number of issues, even on big bazar part. The product been booked under VINAYEK JIRAFE Delivery address given was: A401, LILY, AGARWAL HERITAGE, YASHWANT NAGAR, VIRAR WEST. We also had an issue with the PIGEON three burner gas which is attended but yet await the final resolution. Our registered numbers with you : [protected] email id for communication: [protected]@gmail.com Was this information helpful? | |||
Mar 23, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Feb 17, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Vinayek, We are sorry that you did not receive the desired product on time. I have forwarded the matter to our team and they will be looking into it at the earliest. Kindly write at [protected]@futuregroup.in with your reference ID:7380 for further communication. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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