| Address: | Jaipur, Rajasthan, 302012 | | Website: | Big Bazaar.com |
I have ordered redmi mobile phone on 15-aug-2018. After that i have waited for 20 days but mobile was not delivered. I asked them the reason and they gave me very stupid reason that it is out of stock. If product is out of stock then why you are accepting orders and taking money from customers.
After it i have cancelled it and request for refund. I have sent them my bank details and my photo id but they didn't processed refund.
It's been more than 5 months but i am still waiting for my refund amount.
Very very much disappointed from big bazaar.
Whenever i send email for refund then they send only one reply everytime-:
"""""thank you for writing to us.
This is in response to your email.
We understand that your concern is still not resolved and we sincerely apologize for the delay in resolution.
Let us assure you that we have already escalated your concern to the respective team.
We will contact you with an appropriate resolution once we get an update from our team.
Your patience and co-operation will be highly appreciated in this matter.
Assuring you of our best services always!""" Was this information helpful? | 
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