Big Bazaar / Futurebazaar / Future Retail / Hometown — refund during lockdown period

Address:

Big Bazaar VIP ROAD KOLKATA

I had shopped online from big bazaar in this lockdown period. My payment was made using personal debit card. A few items were cancelled by the shop due to their unavailability. It has been more than two weeks since i have contacted them about the refund. They keep telling me i will receive my refund within 7 working days. Many 7 days have passed. Pathetic fraudsters. I will have to escalate this matter because during such covid-19 crisis, this is not at all acceptable.