[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — refund not credited even after 2 months

Address:Thane, Maharashtra, 401101

Order id: bbmb[protected] date of order: 11th august amount of product: inr 6899/- order detail: xiaomi redmi 5a 3gb/32gb gold order got cancelled by the store on due to lack of availability: 2nd september refund promised within 7 days and we are still waiting for a refund. This is a case of fraudulent and really unexpected from big bazaar (Future group). I need my money back with interest as the delay is from them and more than 2 months. I have attached all the required documents related to the order. There were more telephonic conversation and promises about refund being initiated in 3 working days and after waiting for more than 2 months i am writing this with lot of anger and disappointment. Strict action should be taken against big bazaar!
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Nov 24, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Raj,

Let me assure you that I have raised your issue with our team and they will surely connect with you soon. Kindly write at [protected]@futuregroup.in for any further assistance.

Regards,
Priya
Future Group
Verified Support
Oct 20, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Raj,

Kindly provide your contact number at [protected]@futuregroup.in in order to assist you better.

Regards,
Priya
Future Group
Oct 28, 2018
Updated by rajdidwania
I have done that already. there hasn't been any contact from you. How much time do you take to contact the person?
Complaint comments 

Comments

I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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