Big Bazaar / Futurebazaar / Future Retail / Hometown — Regarding refund my money against membership card of big bazaar future group

Address: 222- M, Saran Estate Ahirwan, Kanpur 208007

Sir/ Ma’am,

Please find here the attached file,

I am Ajay Vishwakarma R/O H.No. 222 M, SARAN ESTATE, AHIRWAN, KANPUR- 208007 my mobile no. is [protected]. As I was purchased Big Bazar Profit Club Membership Card in the month on DEC 2021from Z-Square Mall which was situated at Bada Chauraha, Kanpur 208001.
Since long when I visited that big bazar I found that it was totally changed into reliance store, then I suddenly asked by the help desk of reliance store they told me that the big bazar was sold out, I was shocked and scared about my money which I was invested for the membership of big bazar profit club. Then again I asked from them they replied that the money you was invested on big bazar, the will be surely refund it to you back, you have to write an e-mail regarding that with supporting document.
Now I unable to understand what can I do. My details are as follows and even I am sending this mail along with documents attached.

1. MEMBER NAME : AJAY VISHWAKARMA
2. CARD NO. : [protected]
3. MOBILE NO. : [protected]
4. STATUS : ACTIVE
5. START DATE : 10/12/2021
6. END DATE : 31/08/2023
7. E-MAIL : [protected]@GMAIL.COM
8. DATE OF BIRTH : 14/02/1977
9. PINCODE : 208007

ONE UNUSED COUPON CODE[protected] OF RS 500 VALID FOR DEC’2022

Now I am requesting you to please refund my money as it is Rs 13000 + 500 + processing charge 350 total money is Rs 13850/- (RUPEES THIRTEEN THOUSAND EIGHT HUNDRED FIFTY ONLY)
I will be very thankful for your kind consideration.

Thanking you,

Ajay Vishwakarma
Dial no. :--- +91 [protected]
H.NO. 222-M
SARAN ESTATE
AHIRWAN
KANPUR-208007
+2 photos
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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