Big Bazaar / Futurebazaar / Future Retail / Hometown — Request for refund of my balance Profit Club Card(Future group).

Address:

Big Bazaar, Metro Junction Mall, Kalyan E- 421301

Dear sir,
I was a bonafide customer of Big Bazaar and member of Profit Club. I took a Future plan worth Rs.10000/- in 2021. I was using some part of this plan and stooped shopping in Dec21-Jan22 for some reasons. Suddenly I came to know after Jan22 that Big Bazaar is going for shutdown. It was sold to Reliance group without any prior information to clients. I tried to contact Big Bazaar for refund of my balance worth Rs.6000/- (o/o Rs.10000/-), but in vain. This was very unfair practice by Big Bazar management and they should settle all matters before selling Big Bazaar. They simply cheated us.
Now I request you to plz look into the matter and do the needful to refund my balance money. FYI.
Regards,
Alok Sahu,
Cell- [protected].